Delivery & Return Policy
At NETBOX, we prioritize your convenience and satisfaction. Below are the details of our delivery and return policies:
Delivery Policy
- Delivery Areas: We deliver nationwide across Pakistan.
- Delivery Time: Orders are processed within 1-2 business days and delivered within 3-7 business days, depending on your location.
- Delivery Charges: Delivery charges vary based on the location and order size, with details provided during checkout.
- Order Tracking: Once dispatched, you will receive a tracking number to monitor your order status.
- Secure Shipping: We work with trusted courier partners to ensure your order arrives safely and on time.
Return Policy
- Eligibility for Returns: Products can be returned within 7 days of delivery if they are defective, damaged, or not as described.
- Return Requirements: Items must be in their original packaging, with all accessories and documentation included.
- Non-Returnable Items: Certain items, such as software or products with physical damage caused by the customer, may not be eligible for returns.
- Return Process: To initiate a return, contact our support team with your order details, and we will guide you through the process.
Warranty
- Warranty coverage may vary depending on the product (new or refurbished). Specific warranty details are mentioned with each product listing.
- For warranty claims, you may need to provide proof of purchase, such as the invoice or receipt.
For further assistance regarding delivery, returns, or warranty, please contact us at abdulrafay@netbox.com.pk